STARBRIGHT / CONNECTED BY DESIGN

From first
hello to a
clear next step.

Leads, conversations, appointments and follow-up move together—so your team can see where a customer is and what should happen next.

See it with your team
01 / Capture→02 / Respond→03 / Move forward

01 / The customer journey

One connected
conversation.
Clear next steps.

StarBright keeps the context around each lead close at hand, whether a customer arrives through your website, calls your business or starts a chat.

Customer journey / live contextIllustrative flow
Capture
Respond & qualify
Move forward

Journey step / 01

A new enquiry

Website form · Lead record created

Customer context stays with the CRM record
01

Capture

A new enquiry arrives through a website, form, call or connected channel. Its source and details enter your CRM.

02

Respond & qualify

Your team, AI voice or chat can continue the conversation, collect context and help determine what comes next.

03

Move forward

Appointments, configured follow-up and pipeline activity stay visible, so your team can pick up the thread.

02 / The connected workspace

Every tool.
One record.

From the first enquiry through follow-up, the pieces work around shared customer context. Availability and automation depend on your plan.

01

CRM pipeline

Keep leads, ownership and next steps together.

02

AI voice

Inbound AI voice starts with SmartSite AI Pro.

03

Chat & messaging

Bring conversations and lead context into one view.

04

Workflows

Automate configured messaging, reminders and follow-up.

05

Appointments

Connect booking, confirmations and reminders.

06

Websites & forms

Capture enquiries directly into the CRM.

07

Reputation

Manage review activity and customer feedback.

08

Reporting

Review pipeline, conversation and team activity.

Explore all platform capabilities

03 / Voice, by plan

A helpful voice
for inbound.
More when ready.

AI Voice can answer inbound calls, qualify leads and help book appointments. It begins with SmartSite AI Pro; outbound AI calling is included with AI Business Pro and can be configured for custom Enterprise plans.

Review voice plans
Plan overview / AI Voice

Inbound

SmartSite AI Pro

$599 / month · 500 minutes

  • Inbound call handling
  • Qualification & appointment booking

Inbound + outbound

AI Business Pro

$1,499 / month · 1,500 minutes

  • Inbound AI Voice
  • Outbound AI calling

Voice minutes, usage terms and plan details are subject to the selected plan. See pricing for complete terms.

04 / See the journey in your business

One shared view.
A clearer next step.

Explore how StarBright's connected tools could support the way your team works today.