Capture
A new enquiry arrives through a website, form, call or connected channel. Its source and details enter your CRM.
STARBRIGHT / CONNECTED BY DESIGN
Leads, conversations, appointments and follow-up move together—so your team can see where a customer is and what should happen next.
See it with your team01 / The customer journey
StarBright keeps the context around each lead close at hand, whether a customer arrives through your website, calls your business or starts a chat.
Journey step / 01
Website form · Lead record created
A new enquiry arrives through a website, form, call or connected channel. Its source and details enter your CRM.
Your team, AI voice or chat can continue the conversation, collect context and help determine what comes next.
Appointments, configured follow-up and pipeline activity stay visible, so your team can pick up the thread.
02 / The connected workspace
From the first enquiry through follow-up, the pieces work around shared customer context. Availability and automation depend on your plan.
Keep leads, ownership and next steps together.
Inbound AI voice starts with SmartSite AI Pro.
Bring conversations and lead context into one view.
Automate configured messaging, reminders and follow-up.
Connect booking, confirmations and reminders.
Capture enquiries directly into the CRM.
Manage review activity and customer feedback.
Review pipeline, conversation and team activity.
03 / Voice, by plan
AI Voice can answer inbound calls, qualify leads and help book appointments. It begins with SmartSite AI Pro; outbound AI calling is included with AI Business Pro and can be configured for custom Enterprise plans.
Review voice plansInbound
SmartSite AI Pro
$599 / month · 500 minutes
Inbound + outbound
AI Business Pro
$1,499 / month · 1,500 minutes
Voice minutes, usage terms and plan details are subject to the selected plan. See pricing for complete terms.
04 / See the journey in your business
Explore how StarBright's connected tools could support the way your team works today.